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About Us


Customer Service


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Ordering from LSS is easy!


Ordering Info.
Shipping Info.
Internet Orders: Search our full product offering online. Using keywords or part numbers. Or use the navigation bar on the left side to "drill down" to product categories. Save list of frequently ordered products in Shopping Lists. Take advantage of web-only offers by checking out Site Specials. If you need assistance placing an Internet order, call Customer Service at 1-800-356-0783 or e-mail custsvc@labsafety.com.

Phone Orders: To place a phone order call 1-800-356-0783. Questions about any of our products? Call Technical Services at 1-800-356-2501.

Mail Orders: Use the catalog order form or download an order form that you can print, complete and mail.

Fax Orders: For 24-hour convenience, fax your order toll free to 1-800-543-9910 using the order form in your catalog, or download an order form that you can print and fax, or fax us your purchase order form.

Purchase Orders: We accept purchase orders from accredited universities, governments, businesses and non-profit organizations.

International Orders: Our International staff will work with you on any special project, with delivery and pricing information. Inquiries and orders will be handled via your choice of fax, phone, mail, E-mail or Internet.

Toll-Free Telephone: 800-356-0783
Worldwide Telephone: 608-754-7160
Worldwide Fax: 608-754-1806


Large Volume Discounts, Quotes, & Bids: If you are ordering in greater quantities than our largest quantity price break stated in our catalog or on our website, or if you need a quote on an order, or if you are sending out bids or contracts, contact Customer Service.

Phone: 1-800-356-0783
Fax: 1-800-543-9910
E-mail: custsvc@labsafety.com

Get it when you need it. Place your order today and it's on the way to you by the very next day. Need it even faster? Our express delivery options can guarantee overnight or second-day arrival . . . just ask us for details when you call. See our Terms and Conditions.

When you're in a real hurry, rely on our guaranteed overnight or second-day delivery. For an additional charge, you can choose from two options:

Next-day air: Delivery by 10:30 a.m. (some areas by 5 p.m.) next business day.

Second-day air: Delivery by 5 p.m. the second business day.

Orders shipping via UPS must be made by 3:30 p.m. CT for next-day or second-day options. Orders shipping via FedEx must be in by 12:30 p.m. CT.

Shipping Rates: Freight is prepaid and added to customer's invoice on all orders, unless otherwise stated, to customer's place of business anywhere in the contiguous United States, using routing of our choice. Any extra charge incurred for additional services, such as customer's carrier or special handling at the destination, must be paid by customer.

Hazardous Shipping: Products considered hazardous for shipping may require Material Safety Data Sheets (MSDS), special packaging or handling, and additional shipping charges. Call 800-356-0783 extension 5209 to request specific details and charges.

Delivery outside the U.S.: Before ordering, please send e-mail to intl@labsafety.com or call 608-754-7160 to verify that we can ship to your country.

Track an order: Order tracking is available when your order ships. Stock items usually ship within 24 hours. Track your order at LSS.com.

Payment Options

Credit Cards: We accept Visa®, MasterCard®, American Express®, Discover® and GSA SmartPay®, for fax, phone, mail, and Internet orders.

Check or Money Order: Payment may be made with check or money order when ordering by mail. Payment must be made in U.S. dollars. Please do not send cash through the mail.

Open Account: Open account terms are net 30 days. Payment may be made on open account when placing fax, phone, mail, and Internet orders.

Prices: All published prices are in U.S. dollars and must be paid in U.S. dollars. To view Canadian pricing online, vist our Canadian Resource Center. In the rare event of a pricing error, Lab Safety Supply reserves the right to charge the correct price. We also reserve the right to change prices without notice should market commodity conditions unforeseeably change.